Contact LiveAquaria®

How Can We Help You?
We encourage you to contact one of our LiveAquaria® Specialists with any question you may have regarding the aquatic life we offer, ordering procedures, the status of your order, or with any other concern you might have.

Live Help

Chat with one of our representatives in a real-time messaging window. Please note, if reporting a loss, utilize the email option as described below.

8:30 am - 5:00 pm CST, 7 days a week

Email Us
CustomerService@LiveAquaria.com

In the rare event of a loss, please contact our Customer Service Department as soon as the loss occurs (including any loss upon arrival). Please include your name, order number, item number, and digital photo of deceased specimens. See our full LiveAquaria® Returns Policy

Call Us
1-800-334-3699
8:30 am - 5:00 pm CST, Monday - Friday

Mail Us
LiveAquaria.com
2389 Air Park Road
Rhinelander, WI 54501

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Be Better Prepared for Unforeseen Delays with LiveAquaria®
Due to high demand, LiveAquaria® orders are taking longer than usual to fulfill and deliver. To safeguard the health and welfare of our suppliers, customers, employees, and animals, we are evaluating shipping schedules. At this time, we are temporarily suspending our Saturday Delivery option. If you have any questions, please reach out to our support team at CustomerService@LiveAquaria.com.

*FREE SHIPPING on qualifying aquatic life orders $149 and up. FREE SHIPPING on qualifying aquarium supplies orders $29 and up. Excludes Frozen Foods.

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	LIVE HELP 8:30 am - 5 pm CST 7 days a week
	EMAIL US
	CALL US 1-800-334-3699 8:30 am - 5:00 pm CST, Mon - Fri