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We Make it Easy to Order from LiveAqauaria

 
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  • Account Types

    There are two convenient account options; Remember Me or Express:

    Account Type We will save in your Account Profile:
    Shipping
    Address
    Billing
    Address
    Credit Card #'s
    Remember Me (Enter each time)
    Express

    Payment Options
    Payment Types
    We accept all major credit cards for online orders, including VISA, MasterCard, American Express, Discover and PayPal.

    Security
    If you're new to ordering online, we encourage you to read our security and privacy page. You can order online with the utmost confidence that your credit information is safe and secure.

    Availability
    Because there are many factors affecting the availability of aquatic life, not all species are available at all times. New shipments arrive at our facilities daily, and every day specimens that have successfully passed our thorough health examination become available.

    Backorders
    In the case your selection should go out of stock after you place your order, we will ship - one time at no additional shipping charge to you - any items arriving in stock within two weeks of your original order. You will receive an e-mail the day your backorder ships so you can make arrangements to sign for your order when it is scheduled to arrive.

    Backordered items unable to ship during this two week period may be cancelled and your order total adjusted accordingly. Customers will be contacted prior to the expiration of the order to confirm cancellation or to discuss available substitutions.

    Substitutions
    It's our policy never to automatically substitute a size or species if what you requested is unavailable. We work closely with our customers and aquatic suppliers to ensure you receive exactly what you order. If your selection is out of stock, feel free to discuss alternates with one of our aquatic service specialists.

    More Questions?
    Contact us by phone - 1-800-334-3699, 7 am - 8 pm CST, seven days a week.

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